Refund policy

Refunds & Returns Policy

Last updated: 14th of October 2025

Thank you for shopping with Líadan.

Please read this policy carefully before completing your purchase. It outlines our approach to returns, refunds, and your rights under Irish and EU law.

1. General Policy

All items sold by Líadan are final sale, and we do not generally accept returns or issue refunds once a purchase has been completed, except where required by law.
Each item is described and photographed as accurately as possible, but please note that colour, finish, and texture may vary slightly depending on lighting and screen settings.

If you have any questions about an item before purchasing, please contact us at liadanfurniture@gmail.com.

2. Damages or Issues

We carefully inspect and photograph all items before collection or dispatch.
If an item appears damaged or incorrect upon collection, please contact us immediately so that we can review the issue before the order is finalised.
Once an item has been collected or delivered, Líadan cannot accept responsibility for damage, wear, or misuse.

3. European Union 14-Day Cooling-Off Period

Under EU consumer law, if you purchase goods online, you have the right to cancel your order within 14 days of receiving (or collecting) the item — for any reason — and receive a refund.

To exercise this right, you must contact us in writing at liadanfurniture@gmail.com within 14 days of collection.
Returned items must be in the same condition in which they were received — unused, unassembled, and with all original packaging if applicable.

Please note:

  • You will be responsible for returning the item to us at your own cost.

  • We do not provide return labels or shipping services.

  • Once we receive and inspect the returned item, and it meets the conditions above, we will issue a refund within 10 business days to your original payment method.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at liadanfurniture@gmail.com.

4. Non-Returnable Items

Because our items are often unique or one-off pieces, we cannot accept returns if:

  • The item has been used, damaged, or altered after collection;

  • The 14-day cancellation window has expired; or

  • The item was clearly sold under a final-sale agreement (for example, discounted or clearance stock).

5. Contact Us

If you have questions about this policy or your order, please contact us at:
📧 liadanfurniture@gmail.com
📞 0833906193 / 0876922584